At Zokor Beauty Supply, we are committed to delivering your orders in a reliable, transparent, and timely manner. This Shipping Policy outlines how we process, ship, and deliver your purchases.

Order Processing Time

All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).

Orders placed after 5:00 PM (Eastern Standard Time – EST) will be processed on the next business day.

Once your order is processed, it will be prepared for shipment and handed over to our shipping partners.

Shipping Time & Delivery Estimates

We offer free standard shipping within the United States.

  • Estimated Transit Time: 4–7 business days
  • Estimated Total Delivery Time: 5–10 business days (processing + shipping)

Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays, weather conditions, or high shipping demand.

Shipping Location

We currently ship only within the United States.
At this time, international shipping is not available.

Shipping Fees

We offer free shipping on all orders.
There are no additional shipping charges at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.

You can use this tracking number to monitor your shipment status through the carrier’s website.

If you do not receive tracking information within 3 business days, please contact us.

Delivery Issues

If your order is delayed, lost, or marked as delivered but not received, please contact us within a reasonable timeframe so we can assist you.

While we work with reliable carriers, Zokor Beauty Supply is not responsible for delays caused by shipping carriers, but we will do our best to help resolve any issues.

Damaged or Defective Items

If your item arrives damaged or defective:

  • Contact us within 7 days of delivery
  • Provide clear photos of the item and packaging
  • Include your order number

We will review your request and offer a replacement, refund, or appropriate solution if the issue is confirmed.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address is entered and the order has already been shipped, we may not be able to make changes.
Please contact us immediately if you notice an error before shipment.

Contact Information

If you have any questions regarding shipping, please contact us:

Address: 1396 E Shelby Dr, Memphis, TN 38116, United States

Business Name: Zokor Beauty Supply

Website: zokor.shop

Phone: +1 (901) 590-0050

Email: support@zokor.shop